4 stages · 12 detail steps · 9 order statuses — from idea to your doorstep
Choose your path — Form · AI Chat · Combine both
You can start with the structured Customize form, chat freely with AI MifA, or combine both. Customize is best when you know exactly what you want; AI MifA is best when you want inspiration; combining both gives the most control.
Answer a 10-step questionnaire covering jewelry type, material, finish, gemstones, style, size, and engraving. Our AI instantly generates up to 3 preview images based on your choices.
Tell AI MifA in your own words what you imagine. Describe the look, the feeling, the occasion — or use the built-in Presets panel next to the attach button to compose a rich prompt in seconds. AI MifA replies with design ideas, reference images, and material suggestions.
Best when you already know the jewelry type, material, and size. You answer 10 questions, get 3 AI previews, and submit for a quote.
Best when you want inspiration or are unsure. Chat freely, attach references, and use Presets. Save the result to My Designs when you are happy.
Recommended. Start with the Customize form to set the basics, submit to My Designs, then click "Modify with AI MifA" to refine details with the AI chat before requesting a quote.
Pay US$2.5 review fee → leave a message → designer review begins
After you submit, we charge a small design-review fee and our designer team reviews your design. You can add a message for the designer to share inspiration, references, or questions.
Charged once per design. Includes admin quote, material sourcing, and revision communication. Refundable if we cannot quote your design.
Tell us the occasion, references, or any must-haves. We will use this when crafting your quote.
Designer posts quote → you accept → deposit paid → order created
Our designer posts a quote with a price and a short design note. You see both on your My Designs page. Accept the quote to create an order — we then collect a deposit (default US$2.5) before starting work.
US$2.5 deposit collected before production. Remainder billed before shipping. Final amount is the designer-quoted price.
Manufacturing → QC → Shipped → Delivered
After deposit is paid, we begin crafting. Your order page tracks the status all the way to delivery, and you can message the admin anytime for updates.
You can see the current status anytime on the Orders page. The admin can also leave you a message at any stage.
Free one-time ring size adjustment within 30 days of delivery
Manufacturing defect or shipping damage? Contact us within 7 days for a free repair or replacement
Custom pieces are made-to-order; once production has started they cannot be returned or exchanged
Support email: hello@mifa.com
Subscribe for US$4/week to get unlimited AI MifA chat messages and unlimited AI preview generations. Free plan includes 5 AI chat messages and 3 AI preview generations per week.
AI MifADesign confirmation and payment processing
Crafting your personalized jewelry
Rigorous quality inspection
Careful packaging and shipping